For purchases processed by Paddle, Paddle acts as the Merchant of Record. Refunds and cancellations are governed by Paddle’s Consumer Terms. Consumers in the European Union or the European Economic Area (EEA) may cancel their purchase within fourteen (14) days of the transaction and receive a full refund.
Paddle manages all billing inquiries and refund requests directly via their support portal. Paddle’s Consumer Terms are available at: https://www.paddle.com/legal/invoiced-consumer-terms